Refund Policy for ERP Software and Digital Services

ERP Tech Pro provides professional digital services including school ERP software, website development, digital marketing, bulk SMS, WhatsApp API, and hosting solutions. This policy explains how refund and cancellation requests are handled.

Service Payments and Cancellation Policy

Service-Based Payments: Most services involve planning, design, development, and technical work. Once work has started, payments are generally non-refundable as resources are already used.

Cancellation Before Work Starts: If cancellation is requested before work begins, we may process a refund after deducting consultation or processing charges.

Website Development: Payments for website design, development, and setup are not refundable once the project work has started.

ERP Software Services: Payments for ERP software, setup, customization, and implementation are not refundable once activated.

Digital Marketing & SEO: Payments for SEO, social media, Google ads, and marketing campaigns are not refundable once work has started.

Bulk SMS, WhatsApp API & Hosting: Payments for third-party services like SMS, API, hosting, or domain are non-refundable once activated.

Refund Process and Support

Refund Request: To request a refund, contact ERP Tech Pro with your payment details, service name, and reason for cancellation.

Processing Time: Approved refunds may take a few working days depending on your bank or payment method.

Related Policies: You can also read our Privacy Policy and Terms and Conditions to understand our service guidelines.